Legal
Privacy, written plainly.
This page explains what ArkAi collects, why we collect it, how we use it, and what rights you have. We kept it simple on purpose: less legal fog, more direct answers.
Quick read
We only want enough information to run the site well and respond properly.
If you ever want clarification, deletion, or a direct answer about your data, email us and we will handle it manually.
Contact usWhat We Collect
Contact details, booking details, and limited technical usage data needed to run and improve the site.
How We Use It
To reply to enquiries, schedule calls, improve the website, and protect the service from misuse.
How We Protect It
HTTPS, restricted access, and practical operational safeguards designed to keep personal data limited and controlled.
1. Information We Collect
Information you provide directly
When you contact us, book a consultation, subscribe to updates, or otherwise interact with ArkAi, we may collect your name, email address, phone number, company name, and any other information you choose to share.
Information collected automatically
When you visit arkai.cloud, we may collect technical information such as your IP address, browser type, operating system, referring URL, pages visited, and the date and time of your visit. This helps us maintain, secure, and improve the site.
Information from third-party integrations
Our booking flow may rely on third-party scheduling or infrastructure providers. When you use those tools, relevant details such as your name, email, and selected time may also be processed by those providers under their own terms.
2. How We Use Your Information
We use personal information only where it supports the operation of the website and our services.
- To respond to enquiries and provide support
- To schedule and manage consultations or meetings
- To send updates you requested, including newsletter-style communications
- To improve our website, services, and internal workflows
- To comply with legal obligations
- To detect, prevent, and investigate security or technical issues
We do not sell your personal information, and we do not use it for automated decision-making or profiling.
3. Legal Basis for Processing
Where applicable, we rely on the following legal bases for processing:
- Contractual necessity to provide requested services or take steps before entering into a contract
- Legitimate interests to operate, improve, and secure the website and services
- Consent where you have explicitly agreed to a specific use, such as updates or newsletter communications
- Legal obligation where processing is required by law
4. How We Share Your Information
We do not sell, rent, or trade personal information. We may share information only in limited situations:
- With service providers that help us host, schedule, secure, or maintain the website and related services
- Where required by law, regulation, court order, or valid legal request
- As part of a merger, acquisition, restructuring, or asset sale if personal information is part of the transferred business operations
5. Data Retention
We keep personal information only as long as reasonably necessary for the purposes described in this policy, unless a longer retention period is required by law. If you want us to delete information you submitted, contact us at team@arkai.cloud.
7. Your Rights
Depending on your location, you may have rights such as:
- Access to the personal data we hold about you
- Correction of inaccurate or incomplete data
- Deletion of your personal data
- Restriction of processing in certain circumstances
- Portability of your data
- Objection to certain processing activities
- Withdrawal of consent where processing is based on consent
To exercise any of these rights, contact team@arkai.cloud. We will review and respond as required by applicable law.
8. Data Security
We use reasonable technical and organizational safeguards to protect personal information, including secure transport, access controls, and practical internal limitations on who can access data.
No method of internet transmission or storage is completely secure, but we work to reduce risk and address issues responsibly if they arise.
9. Third-Party Links
Our website may link to third-party websites or services. This policy applies to arkai.cloud and does not control the privacy practices of external sites.
10. Children's Privacy
Our services are not directed to children under 16, and we do not knowingly collect personal information from them. If you believe a child has submitted data to us, contact team@arkai.cloud.
11. Changes to This Policy
We may update this policy from time to time. When we do, we will revise the last updated date at the top of the page. Continued use of the site after changes means the updated version applies.
12. Contact Us
If you have questions about this policy or how we handle information, contact us:
- Email: team@arkai.cloud
- Website: arkai.cloud